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devhelpshop

Guides for the shop you already run.

Send a page when someone asks what you have. Take cash on delivery or an online payment. Tell the customer what happens next.

01

8 min read

From a WhatsApp shop to a website

Send a page when someone asks what you have, and keep the chat for the questions that follow.

Read this guide

  1. Cash on delivery and paying online

    Offer cash on delivery and online payment, and mark every order with the way it will be paid.

    6 min read

  2. What your customer sees after they order

    The confirmation should name the items, the total and what happens next.

    5 min read

  3. Photos that help a customer choose

    Use daylight and a plain background, with a view that makes colour and size easy to judge.

    7 min read

  4. Say when an order will arrive

    Tell people which cities you deliver to, and how long it usually takes you.

    4 min read

  5. A simple returns page

    Write what you take back, how long a customer has, and how they should contact you.

    5 min read